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I have been unable to deactivate my rekordbox license key on rekordbox ver. 5. Can you help?

In case you have been unable to deactivate your license key

  1. reach out to us via our contact form;
  2. and provide us with the following information, so our support team can help deactivate your license on our end:
  • the email address that you used to activate your license(s);
  • Send us a screenshot of your Licenses page on your Pioneer DJ online account showing us the activated license key(s) (rekordbox DJ, DVS, Video) and device(s) under your account:
    • Log in to your Pioneer DJ account, go to your Profile, and select Licenses.
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