Skip to main content

PC/Mac & DJ Software

I can't control rekordbox.

rekordbox or your operating system may not recognize the unit as a controller.



Follow the instructions in the troubleshooting guide [here].



Refer to case 5 in the guide [here].

You may solve the issue by doing the following:

- Disconnect any USB hubs and connect the unit directly to your PC/Mac.

- Disconnect any other USB devices.

- Quit all other applications.

- Connect to a different USB port.

Was this article helpful?