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PC/Mac & DJ Software

I cannot control DJ application software on my computer from DDJ-1000.

Check the followings.

  1. Is the driver software installed?

For the installation procedure, check the Operating Instructions. The driver software and the Operating Instructions can be downloaded from the support page.

  Driver Software

  Operating Instructions

  1. Is the DDJ-1000 recognized on your computer?

Check that the DDJ-1000 firmware version is displayed with the following procedures.

-Mac OS: Open the Apple menu while pressing the [option] key and then select [System Profiler...] > [Hardware] > [USB].

-Window 10: Click the Start button > [Pioneer] > [DDJ-1000 Settings Utility].

-Windows 8.1: Click [Apps View] > [Pioneer] > [DDJ-1000 Settings Utility].

-Window 7: Click [Start] menu > [All Programs] > [Pioneer] > [DDJ-1000] > [DDJ-1000 Settings Utility].

  1. Is the USB cable connected correctly?

 ⇒ Connect the computer and the DDJ-1000 with the supplied USB cable.

  1. Isn't a USB hub being used?

 ⇒ A USB hub cannot be used. Be sure to connect the unit to the computer's USB port.

  1. Aren't other applications running?

Close all applications including the screen-saver and resident software.

(When closing virus security software, etc., be sure that the Internet connection is disconnected before closing the software to ensure computer security.)

  1. Is a USB device other than the DDJ-1000 connected to the computer?

Disconnect any external hard disks, keyboards and other USB devices.

  1. If the computer has multiple USB ports, try another USB port.
  2. Check the sound settings on the computer.


Reset sound settings.

(1) Connect DDJ-1000 to your computer and turn the power on.

Go [Control Panel] - [Hardware and Sound] and click [Sound].


(2) If DDJ-1000 is set as "Default Device", go to (3).


(3) Choose sound device other than DDJ-1000 and click "Set as Default Device".

Close the window by clicking "OK".


(4) Close the control panel and restart your computer.


Reload Audio MIDI settings.

(1) Connect DDJ-1000 to your computer and turned it power on.

(2) Open [Applications] folder, [Utilities] folder and [Audio MIDI].

(3) [Audio Devices] window opens. Confirm that [Audio MIDI Setup] is displayed on Menu bar.

Click [Window] and choose [Show MIDI Studio] or [Show MIDI Window]. (The displayed name depends on OS version.)


(4) When [MIDI Studio] window opens, click [DDJ-1000] icon. When the icon turns to blue, click [Remove Device].

"DDJ-1000" icon disappears and comes back again.


(5) Close [Audio MIDI Setup] and turn off the power of the DDJ-1000.

(6) Turn on the power of the DDJ-1000 and run rekordbox.

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