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PC/Mac & DJ Software

I can control rekordbox from the DDJ-1000 but the sound is not output (The DDJ-1000 is not recognized as the audio device).

  1. Check the TRIM control, channel fader, crossfader, MASTER LEVEL control, EQ control, and FILTER control are at appropriate positions.

For details, please refer to the FAQ "Troubleshooting - No audio" .

  1. If multiple USB devices (mouse, keyboard, etc.) are connected to the same USB bus system on the computer or to a USB hub, the DDJ-1000 may not work properly due to problems of the USB bus's band or compatibility between USB devices.

In this case, the problem may be solved by changing the connected USB port.

  1. Is the dedicated driver software installed?

You'll need to install the dedicated driver software when you use this unit connecting with a computer.

As for the download of the driver software and supported OS, please see the support page.

  1. Are this unit and the computer connected properly using a USB cable?

This unit and the computer need to be connected properly.

Check [USB A, PHONO/LINE, USB B selector switch] or [USB A, LINE, USB B selector switch] matches the connected USB terminal.

  1. Is rekordbox is the latest version?

Please check rekordbox supported OS on rekordbox.com.　http://rekordbox.com

As for installation procedures, please see "Installing rekordbox" in the Operating Instructions.

  1. Aren't terminals or plugs dirty? Wipe any dirt off terminals and plugs before making connections.
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