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With Windows, after I install the driver software and connect the DDJ-1000 and computer via USB, the message "The device driver software was not properly installed" appears.

The driver software may not have been properly installed.

Either change the filename ( of the driver software's installer and install again, or check as described below and then reinstall.

  1. Disconnect the DDJ-1000 from the USB port.

  Do not connect the DDJ-1000 via USB until the driver software is reinstalled.

  1. Uninstall the driver software and restart the computer.
  2. Right-click the installer file of the driver software and open its properties.
  3. Click the "Compatibility" tab and then click "Display the settings of all users".DDJ-1000_No84_E_1.png
  4. In Compatibility mode, check if the "Run this program in the compatibility mode" check box is selected. If it is selected, deselect the check box and click "OK".DDJ-1000_No84_E_2.png
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