- The dedicated driver software must be installed on the computer beforehand. For details, see "Installing the driver software" in the operating instructions.
- This unit and the computer must be connected properly. For details, see "Connecting this unit and computer" in the operating instructions.
If the computer can still not be connected properly, quit the DJ application, disconnect the USB cable, then reconnect the USB cable and relaunch the DJ software.
*This unit and the dedicated driver software only support Hi-Speed USB. Check that your computer, the USB port and the USB cable support Hi-Speed USB.