Pioneer DJ Support

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  • When installing the driver software on macOS Big Sur, you must allow the driver software installation as described below. Note: Skipping these processes may cause some issues such as (but not limited to) operation failure and audio issues. Opera...

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  • If you are not able to log in to Beatport or Beatsource and see the error message as follow: "Network Error Fix your Internet connection environment then try again", please follow the steps below:   #1 Install rekordbox 6.6.1 Please install ver. ...

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  • As of the first of July 2020, Spotify confirmed it stopped supporting third-party DJing apps, so it won't be possible to use Spotify songs with rekordbox dj or any other DJ software/app because these are DRM Copyright protected. If you wish to be...

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  • We apologize for the confusion with the activation of your DJ unit on rekordbox ver. 6 software. When your DJ unit comes bundled with a rekordbox license key, you'll be able to use it as a Hardware Unlock device on the latest version of our appli...

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  • If your computer is lost/broken/formatted or you no longer have access to your system to deactivate your rekordbox license key check out our next article; and provide us with the information needed, so our support team can help deactivate your l...

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  • You'll be able to subscribe to a plan with rekordbox ver. 6 following the steps below: First, log in to your rekordbox online account. On the PLAN page, select the plan you wish to subscribe to (Core, Creative, Professional); On the next...

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